CONFLICT MANAGEMENT USING THE STRENGTH DEPLOYMENT INVENTORY

Length of Program: 1-2 days
Number of Participants: 8 - 80
Physical Setting: Indoor space with room for presentation and group interaction.

Basic Premise:

An old saying teaches us great wisdom - if the only tool you have is a hammer you will begin to think that every thing is a nail. Even though we are very comfortable with the Myers Briggs Type Indicator, we have found that our work is greatly enhanced by having several other frameworks for understanding the human dynamics of the workplace.

But recently we have become familiar with a relatively new instrument called the Strength Deployment Inventory® or SDI®. We have developed several workshops and presented them to some of our long-term clients. Without exception, they tell us that, when coupled with their knowledge of the MBTI, the SDI is providing them with remarkable insights and dramatically improved team effectiveness - especially in dealing with interpersonal or systemic conflicts.

As the MBTI was developed on a theory - the Theory of Psychological Type developed by Carl Gustav Jung - so the SDI is also developed on a theory, in this case Relationship Awareness® Theory developed by Erich Fromm, who, like Jung, was great influenced by the thinking of Sigmund Freud. A psychologist by the name of Elias Porter took Fromm's theory and designed a very clever questionnaire - just 20 questions, which can be taken on line or manually - which give you an indication of your fundamental Motivational Value System. Obviously, if you are seeking to motivate yourself or others in the workplace, knowing the most fundamental values can be incredibly helpful.

Furthermore, the exact same questionnaire - those twenty questions -also give you an indication of the sequence by which you generally address conflict. In has been eye-opening to work teams to realize that we tend to approach conflict in different patterns…..and then to use that awareness to make us more tolerant of one another.

These insights have not only worked in team settings. On a number of occasions we have been asked to work with conflicts between two individuals in the workplace - either two peers or a boss and a subordinate. The interventions have, without exception, made major contributions to these relationships, even salvaging those that were headed toward terminations.

As is typical of Bill Roberts, once he began to see the deep value of this instrument, he immediately went back to the original writings of Erich Fromm to understand how his thinking developed. In October of 2005, Bill is giving a presentation at a conference called Relationship Awareness, 2005. His paper is entitled "The Theoretical Roots of the MBTI and the SDI." For a few comments on this paper you might want to look ahead to the section on this site dealing with LECTURES.

For more information about the SDI, please go to www.personalstrengths.com

 

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